Articles From August 2015
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SWAN Post-Permanency Video
Diakon/FDR’s video about SWAN Post-Permanency services features families sharing their stories about how the services impacted their lives. This video is available on the SWAN prime contract website at http://www.diakon-swan.org/postpermanency/ at the bottom of the page.
The video will help families learn more about SWAN Post-Permanency services. Affiliates can use the video to highlight services available throughout the permanency process, including during resource family training.
The video is the ...
Posted on August 27th, 2015 -
Two Ways to Contact Helpline
Helpline is the single point of contact for families to access SWAN Post-Permanency services at 1-800-585-7926 (SWAN).
Now, in addition to phone contact during normal business hours, families can also contact the Helpline during non-business hours by email at SWANHelpline@diakon-swan.org. Email inquiries are answered promptly and can help families access needed services during non-traditional working hours.
During normal business hours, Helpline staff continues to assist families, lets them know if they are eligible ...
Posted on August 27th, 2015